Terms and conditions of use
We attempt to ensure all products being sent out are free from defect at the time of dispatch and in original packaging where possible.
It is up to the user to maintain all items purchased, particularly in event of requesting refund. Refunds will be denied automatically when it is apparent that item(s) have failed due to owner negligence and/or failure to maintain.
Epic Armoury weapons are fun and realistic substitutes for actual weapons and are manufactured to be as safe as possible. They are made with combat in mind and should not be treated as if they were toys. Epic Armoury absolves itself of all responsibility for injury or loss of property that players may sustain at the hands of other players.
Should there be a manufacturer defect that warrants return it is the responsibility of the customer to return the item in question, along with a copy of the accompanying receipt or invoice. Exchanges of product will be made on products deemed to be faulty by manufacturer error. Products may be exchanged for store credit if there is insufficient stock to provide a replacement. Refunds are only provided in the event of manufacturer defect.
Please note that we do not offer refunds or exchanges should the item(s) purchased not be suitable for your local game or you have changed your mind.